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Q: How will I know my order has been received?
A: You'll receive a confirmation email or SMS message when your order has been processed.
Q: When will my order ship?
A: Orders are shipped via Amazon Fulfilment within typically 24 hours. Gifts and modified items may require additional time to ship.
Q: How long is my coffee good for?
A: Coffee still sealed in the k-cups or bag is good for at least 8 months from the date it's shipped. Once open ground coffee should be consumed in 5-7 days or within 3 weeks for whole bean.
Q: Can I cancel or change my order?
A: Absolutely. Refer to Amazon guidelines. Customers a responsible for any increases in cost of order. Orders cannot be changed after they've shipped.
Q: Why is my card being declined?
A: If your credit card is being rejected, first check that all of the card details are correct, including the card number, expiration date, security code, and billing zip code. Then, check to make sure that the billing address entered matches the billing address for your payment method. If you have confirmed that all information is correct, we recommend reaching out to the credit card provider for more information.
Amazon Shipping Policies
Other Policies
Privacy and Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Policy . In addition, we want you to be aware that Amazon.com will provide Rebirth Coffee with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Rebirth Coffee's Privacy Policy.
Privacy Policy
Rebirth Coffee values the privacy of your personal data.
For more information see Amazon.com's Privacy Policy .
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Tax Information
Sales tax is not separately calculated and collected in connection with items ordered from Rebirth Coffee through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Rebirth Coffee may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Rebirth Coffee through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.